Creating a booking service for over 200 million patients 🗓️

In 2020, we made a product called Demandforce Suite 🎉

We started this project with a goal of

Describe what online booking will do but has to be specific.

Describe what patients had to before and point out why we couldnt achieve our goal with this version

To achieve this we had to

Describe our approach to our soltion and what are important factors to consider to achieve the goal

Describe how the 3 engineering teams make our solution more possible

We ended up with

Describe the solution in a way that solves for the original goal

Describe the specific features that contribute to this solution

Here are the results

Number of patients affected, appointment match score, reduction in rescheduling, increase in appointments

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